Debug (line 260 of RequestHandler.php): Testing 'element/$ID!' with '' on ContactPageController

Debug (line 260 of RequestHandler.php): Testing '$Action//$ID/$OtherID' with '' on ContactPageController

Debug (line 268 of RequestHandler.php): Rule '$Action//$ID/$OtherID' matched to action 'handleAction' on ContactPageController. Latest request params: array ( 'Action' => NULL, 'ID' => NULL, 'OtherID' => NULL, )

Debug (line 184 of RequestHandler.php): Action not set; using default action method name 'index'

Complaints Procedure

Please use this form to lodge complaints via email, as set out in VSA’s Complaints Procedure

Please select complaint description from the drop-down list on the online form, except where they relate to a member of VSA’s Senior Leadership Team or CEO or a VSA Council member, in which case, please note the following: 

  • If the complaint relates to a staff member, volunteer, or VSA Partner Organisation, please select CEO from the drop-down list on the web form and the email will be sent to VSA’s CEO. 
  • If the complaint relates to a VSA Member, VSA’s CEO, or any VSA Council member, or VSA itself, please select Chair from the drop-down list on the online form and the email will be sent to VSA’s Council Chair.